This course is essential for all restaurant team members. It is also a great tool for restaurant operators looking to reduce the risk of sexual harassment lawsuits. Team members will receive an in-depth look at what sexual harassment is, how and why the sexual harassment laws were created, and if they may be the victim of sexual harassment or unknowingly may be the actual harasser. Team members will acquire knowledge about terms such as “quid pro quo,” “joke parameters,” and “same sex harassment”.
Individuals taking this course will gain an understanding of the safe and responsible way to serve, or not to serve, alcohol to a guest. Team members will also learn how to maximize the guest experience as the course covers topics such as grape varietals, region-specific tasting profiles, and classic food-and-wine pairings. Individuals will also learn where classic spirits are produced and will learn about popular cocktails from around the world which are classic-spirit based.
Taking a strategic approach to workplace safety will not only help make the workplace safer for employees, it will also result in operational and cost benefits for the business. As a result, workers’ compensation costs will decrease, fewer overtime costs or economic sanctions will accrue, productivity will increase, and improvements will be made in regulatory compliance, employee retention, and employee/management relations. Topics such as food-borne illness, cross contamination, and post-shift safety measures are just a few of the many topics discussed in this comprehensive course.